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Terms & Conditions

The Epilepsy Action online shop is covered by the following terms and conditions:

  • To the best of our knowledge, all information on this website is accurate at the time of inclusion. However, changes can occur and we will try to update the information as soon as possible. Images shown throughout the site are also correct at time of inclusion. As with product information, changes can occur and we will update them as soon as it is possible. We accept no responsibility for any error or omission.
  • Products are sometimes withdrawn or sell out with little or no notice and sometimes we can have temporary supply problems. If this happens, we will contact you to suggest an alternative product or allow you to cancel your order. We reserve the right to withdraw any item from sale without incurring liability.
  • Prices of products are subject to change without advance notice.  However, the price payable by you is the price shown on our website at the time of ordering.
  • We are not responsible for the content of websites we link to, or that link to us.
  • This website is for information purposes only. We do not give medical advice.
  • You may use extracts from this website for your own personal use, as long as you credit us as the source of the information.
  • You must not use extracts from this website for commercial purposes without Epilepsy Action's permission.
  • We are not liable for the results of any action you take based on the information on this site.
  • All brand names and trademarks used on the site are the trademarks, service marks or trade names of their respective owners.
  • Reviews or comments added by visitors reflect their individual views and Epilepsy Action cannot held accountable for them in any way. It should not be assumed that Epilepsy Action agrees with or endorses any particular comment just because we allow the comment to remain on the site.
  • We may occasionally make alterations to our terms and conditions without notice. Please take time to read them as by submitting an order you are accepting these terms and conditions
  • This website is subject to the laws of England and Wales. Any legal disputes concerning the site will be settled only in the courts of these countries.

Sales of wristbands, Epilepsy Action badges, Christmas cards and gift items in the ‘Christmas gift’ section of our shop are sold by BEA Trading Ltd.  All other sales are from Epilepsy Action.

Epilepsy Action is the working name of British Epilepsy Association. British Epilepsy Association is a Registered Charity in England (No. 234343) and a Company Limited by Guarantee (Registered in England No. 797997). Registered Office: New Anstey House, Gate Way Drive, Yeadon, Leeds LS19 7XY

BEA Trading Ltd is a wholly-owned subsidiary of British Epilepsy Association, BEA Trading Ltd is a registered company (in England no. 02148035).   Registered office: New Anstey House, Gate Way Drive, Yeadon, Leeds LS19 7XY, United Kingdom.


Main office: +44 (0)113 210 8800 epilepsy@epilepsy.org.uk • Helpline UK 0808 800 5050 helpline@epilepsy.org.uk

Sales of wristbands, Epilepsy Action badges, Christmas cards and gift items in the 'Christmas gift' section of our shop are sold by BEA Trading Ltd. All other sales are from Epilepsy Action.

Epilepsy Action is the working name of British Epilepsy Association. British Epilepsy Association is a Registered Charity in England (No. 234343) and a Company Limited by Guarantee (Registered in England No. 797997). Registered Office: New Anstey House, Gate Way Drive, Yeadon, Leeds LS19 7XY

BEA Trading Ltd is a wholly-owned subsidiary of British Epilepsy Association, BEA Trading Ltd is a registered company (in England no. 02148035). Registered office: New Anstey House, Gate Way Drive, Yeadon, Leeds LS19 7XY, United Kingdom.

© Epilepsy Action 2017. Terms and conditions. eCommerce by QWeb Ltd